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Approach Services Update January 4th 2021

By 4th January 2021July 15th, 2022No Comments

Approach Dementia Support – Statement of Intent 04.01.2021

Service adaptations and delivery:

Approach is committed to supporting our service users, carers and families. We have taken several measures to protect our services to achieve this. We have adapted services to take into account the changing situation across the health economy. We resumed our 1-2-1 (MDMW) Dementia Support Sessions on 1st September 2020. Our team are working through the enquiries and referrals  as efficiently and effectively as we are able to assess and implement 1-2-1 sessions. The safety & quality of service delivery is our main priority and we are ensuring that staff are equipped with appropriate PPE, training and support.

We continue to receive and deal with enquiries offering support and guidance via the office telephone, 01782 214999 and email and carers are receiving well-being checks. Carers training continue to be delivered online, via Zoom, with new referrals for this encouraged. Person-centred activity packs are being created and distributed through our Dementia Well-being Activity Coordinator. New referrals for this service are encouraged.

Carers cafes:

Due to Government Guidelines and restrictions on group numbers we are not running the 7 monthly carer cafes currently. This will be actively reviewed regularly, and cafes will recommence when safe and able. The team is assessing ways we can support carers in different ways during this time.

Day Group Services Suspension:

The decision has been made to continue with the current suspension of our Day Group Services due to the ongoing Government Guidance restricting the numbers able to meet as a group and due to the vulnerability of our service users. This is being constantly assessed and future plans will be communicated in due course.

Dementia Centre:

Approach relocated to a Dementia Centre in Trent Vale from September 2020. When safe and able, advice, information and support will be offered to carers and people living with dementia within the centre. Further communications about the Dementia Centre will be made in due course.


Day Groups is a main source of income and the organisation will see an impact on finances. Donated funding is another source of Approach income and a short-term reduction in income is inevitable given the cancellation of fundraising events and activities. The team is working hard to ensure the impact of income shortfalls are mitigated and Approach remain a financially viable organisation.


For further information contact

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